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Safety

Ride with confidence

Safety isn't a feature we added — it's a condition of operating. These are the rules we run on.

Capped speed

Every vehicle is limited to 25 km/h, and slows automatically in busy zones.

One rider

These vehicles are built for a single rider. Doubling up puts you and others at risk.

The right lane

Use dedicated lanes where they exist. Avoid crowded pedestrian footpaths.

18 and over

The service is for riders aged 18+, and riding under the influence is prohibited.

Park responsibly

Never block footpaths, doorways or ramps. Photograph the vehicle once parked.

Check before you go

Test the brakes and tyres. Report any fault in the app straight away.

A helmet is always the right call

We strongly recommend wearing a helmet on every ride, especially on streets shared with cars.